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We're here to help.
Questions about Membership, Points, Bonus Draws, or your account? Send us a message and we'll get back within one business day.
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Tell us what's up — a few details go a long way.
When we're online
- Mon — Fri9:00 — 18:00 AEST
- Sat10:00 — 14:00 AEST
- SunClosed
- Public holidaysLimited cover
After hours? Send anyway.
We pick up the queue first thing in the morning. Account-critical issues are prioritised.