UNICASH FAQs

Question 1

What is UNICASH?

Accepted Answer

UNICASH is an Australian Membership rewards platform. You earn Points, enter Bonus Draws, receive Major Draw entries with your Membership, earn Fuel Rewards from eligible receipts, and Redeem Gift Cards.

Question 2

Who can join UNICASH?

Accepted Answer

Adults aged 18 or over who live in Australia. You need a valid email and, for paid plans, a payment method. Some Bonus Draws and Major Draws have extra eligibility shown in their Promotion-Specific Terms.

Question 3

How do I get started?

Accepted Answer

Create an account and choose a plan. Start Free to Scan Receipts and Redeem Gift Cards, or choose UniOne, UniPlus, or UniMax to receive Monthly Points and Major Draw entries each billing cycle.

Question 4

What does a Membership include?

Accepted Answer

Paid Memberships include Monthly Points, Major Draw entries, higher receipt earn rates, access to member Bonus Draws, and Gift Card redemption. Membership is a recurring monthly subscription.

Question 5

Which plans are available?

Accepted Answer

Free (A$0), UniOne (A$19.99 / month), UniPlus (A$49.99 / month), and UniMax (A$99.99 / month). Free lets you Scan Receipts and Redeem Gift Cards; paid plans add Monthly Points and Major Draw entries.

Question 6

What do I get each month?

Accepted Answer

UniOne includes 3,000 Monthly Points and 1 Major Draw entry, UniPlus includes 10,000 Monthly Points and 4 Major Draw entries, and UniMax includes 25,000 Monthly Points and 10 Major Draw entries.

Question 7

Can I cancel my Membership?

Accepted Answer

Yes. Memberships renew monthly until cancelled, and you can cancel anytime from your account billing area.

Question 8

What are Points?

Accepted Answer

Points are the core UNICASH reward unit — 1,000 Points equals A$1 in value. Use them to enter eligible Bonus Draws or to Redeem Gift Cards.

Question 9

How do I earn Points?

Accepted Answer

Three ways: Monthly Points from a paid Membership, scanning eligible receipts (including Fuel Rewards), and optional one-time Point Boosters.

Question 10

Do Points expire?

Accepted Answer

Points earned from receipts and Point Boosters do not expire. Monthly Points from your Membership refresh each billing cycle.

Question 11

What can I use Points for?

Accepted Answer

To enter eligible Bonus Draws and to Redeem Gift Cards from participating brands.

Question 12

What is a Bonus Draw?

Accepted Answer

A Bonus Draw is a recurring member reward event you enter using Points. Each one clearly shows the Points required, the entry limit, and the closing time before you enter.

Question 13

How do I enter a Bonus Draw?

Accepted Answer

Open the Bonus Draw, check the Points required, and confirm your entry. Points are only used once you confirm.

Question 14

How many Points does a Bonus Draw cost?

Accepted Answer

It varies by draw and is always shown clearly before you enter, so you know the exact cost up front.

Question 15

How many times can I enter?

Accepted Answer

Each Bonus Draw sets its own rule: some allow one entry per Member, others allow multiple entries up to a cap. The rule is shown before you enter.

Question 16

What if I don’t have enough Points?

Accepted Answer

Earn more by scanning eligible receipts and Fuel Rewards, or top up instantly with a one-time Point Booster.

Question 17

What is a Major Draw?

Accepted Answer

A Major Draw is a flagship or milestone draw. Entries are included with a paid Membership — 1 with UniOne, 4 with UniPlus, and 10 with UniMax each month.

Question 18

How is a Major Draw different from a Bonus Draw?

Accepted Answer

Major Draw entries are included with your Membership. Bonus Draws are entered separately using Points.

Question 19

Can I get more Major Draw entries?

Accepted Answer

Higher Membership tiers include more entries each month. Selected Major Draws also offer optional one-time entry purchases, shown on the draw page.

Question 20

What are Point Boosters?

Accepted Answer

Point Boosters are optional one-time purchases that add Points to your balance. They are not a subscription and never auto-renew.

Question 21

Which Point Boosters are available?

Accepted Answer

Booster Spark — 2,500 Points for A$4.99, Booster Pulse — 12,000 Points for A$19.99 (Most Popular), and Booster Surge — 20,000 Points for A$29.99 (Best Value).

Question 22

Do I need to buy Point Boosters?

Accepted Answer

No. Your Membership already includes Monthly Points. Boosters are an optional top-up for when you want extra Points.

Question 23

What can I use Point Booster Points for?

Accepted Answer

The same as any Points — entering eligible Bonus Draws and redeeming Gift Cards. Booster Points do not expire.

Question 24

What are Fuel Rewards?

Accepted Answer

Scan eligible fuel receipts to earn Points in your UNICASH balance. Higher Membership tiers earn more Points from eligible fuel spending.

Question 25

How many Points do I earn per receipt?

Accepted Answer

From eligible fuel receipts: 3 Points per A$1 on Free, 10 on UniOne, 20 on UniPlus, and 30 on UniMax. From eligible general receipts: 2, 5, 10, and 15 Points per A$1 respectively.

Question 26

Are receipts approved instantly?

Accepted Answer

Most are reviewed within minutes; some need a manual check. Your account shows whether a receipt is pending, approved, rejected, or needs attention.

Question 27

Which receipts are eligible?

Accepted Answer

Genuine Australian retail receipts within the eligibility window shown in the Scan Receipts flow. They must be clear, valid, and not previously submitted.

Question 28

Can I Redeem Gift Cards with Points?

Accepted Answer

Yes. Selected Gift Cards can be redeemed with Points once you meet the redemption requirement.

Question 29

How many Points do I need to redeem a Gift Card?

Accepted Answer

From 20,000 Points for a A$20 selected Gift Card — 1,000 Points equals A$1.

Question 30

Are all Gift Cards always available?

Accepted Answer

Availability can vary by brand. The current options are shown in the redemption area.

Question 31

When am I charged for Membership?

Accepted Answer

Membership is billed monthly on the date you joined or last changed your plan.

Question 32

Where can I manage my plan and billing?

Accepted Answer

In your account billing area, once logged in. You can view invoices, update your card, or change your plan.

Question 33

What happens if a payment fails?

Accepted Answer

Your account will show a payment issue. Update your payment method to keep your Membership benefits active.

Question 34

Are Winners published?

Accepted Answer

Yes. After a draw closes and results are verified, we publish the winner’s first name, surname initial, suburb, state, the prize, and the draw date.

Question 35

How are winners chosen?

Accepted Answer

By a random draw conducted in line with each draw’s Promotion-Specific Terms. Many draws are selected live so Members can watch.

Question 36

How does UNICASH keep draws fair?

Accepted Answer

Every draw shows its Points requirement, entry limit, total entries, and closing time upfront — and Winners are published for transparency.

Questions about UNICASH?

Getting Started

Membership

Points

Bonus Draws

Major Draws

Point Boosters

Fuel Rewards & Scan Receipts

Redeem Gift Cards

Billing & Account

Winners & Transparency

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